Valuology
Valuology-
by Thomas Golden
The study of value, in particular- the study of value in relation to business applications and the practice of bringing value to your customers, COINs, prospects and employees.
Do you provide value?
Here is how you could provide value...
1. Do you take care of hassles your competitors provide?
2. Do you take extra steps to insure you have the best product/ service?
3. Do you have a developed program so you can listen to your customers and change accordingly?
Here's how you'll know if you do...
1. Are your customers delighted in you?
2. Are your customers your best sales people?
3. Are your customers providing valuable feedback?
Notice where the focus is: your customers. It is about them, not you.
